Shipping & Returns

Shipping Policy

All orders placed Monday - Friday 8:30am - 5:00pm EST, will be shipped within 3 business days.
Orders are shipped with UPS Ground, FedEx or USPS.
Regular ground delivery will take between 3-7 days, depending upon the destination.
We ship only within the 48 contiguous United States.

For all returns, please email us at [email protected] with the Order Number and we will be in touch with how to return the item.
We accept returns within 15 days of purchase and will process your refund through Shopify upon receipt of the returned item.
Items must be in their original condition without signs of wear or damage.
Items returned by mail must be in all original packaging (tags, box, and pouch included).
Items purchased as part of a set must be returned together and cannot be returned individually

For All Inquiries :

Zoe & Stella

Brooklyn, NY

Customer Service Hours :

Mon - Fri, 9 a.m. - 5 p.m. , EST